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HIGH WORKLOADS AND REDUCED SERVICES
The
PSA has been receiving many reports from members having to manage
unreasonable workloads, as worksites try to cope with vacant
positions not being filled and the community requiring vital
services.
The
current SA Government Wages Parity Enterprise Agreement at clause14.4
states:
"In
establishing and maintaining a safe and healthy work environment, an
agency will not require an employee to have an unreasonable workload
in the ordinary discharge of the employee's duties."
If
management has not organised a reasonable workload for staff, then
members should self manage their work. This is NOT industrial
action. This is an employee self managing to ensure that they
work in accordance with the requirements of the Enterprise
Agreement.
The
PSA recommends that members experiencing unreasonable
workloads:
1.
Do not undertake the duties of absent staff. This includes not
answering their phone calls dealing with emails, or undertaking
work which adds to OH&S concerns.
2.
If members are directed my management to undertake another employee's
work, then the members should advise management that in order to do
so, management provide specific advice on what duties from the
member's position will not be done to avoid OH&S problems.
The
failure of management to ensure an appropriate workload is a breach
of the Enterprise Agreement and the PSA can take these matters to the
Industrial Relations Commission.
The PSA is making every
effort to respond at the workplace to the concerns raised by members
in relation to high workloads and the high vacancy rate. PSA
industrial officers will work with members to ensure management
comply with all aspects of the Enterprise Agreement.
It
is important the members provide the PSA with regular information on
unreasonable workloads, unreasonable delays for services or the
instances where services are not available at all.
21 April 2010
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